Privacy Policy

1. Introduction

Welcome to TheLionAI.Net ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI agent services.

Warning: Do not submit personal, confidential, or regulated data unless you have a lawful basis and it is necessary for your use case.

Jurisdiction: India.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Sign up for our newsletter
• Contact us through our support channels
• Use our AI agent services

This information may include:

• Name and contact information (email address)
• Payment information and billing details
• Company information and job title
• Account credentials
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Usage Data

We collect information about your interactions with our AI agents, including:

• Queries and prompts submitted to AI agents
• AI agent responses and outputs
• Service usage patterns and preferences
• Feature utilization and performance metrics

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our AI agent services
• Account Management: To create and manage your account and subscriptions
• Communication: To send you updates, newsletters, and promotional materials (with your consent)
• Customer Support: To respond to your inquiries and provide technical assistance
• Personalization: To customize your experience and deliver relevant content
• Analytics: To analyze usage patterns and improve our services
• Security: To protect against fraud, unauthorized access, and security threats
• Compliance: To comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processors, hosting providers, analytics services)
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law or to respond to legal processes
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties.

4.1 No training on private data

We do not use private customer data submitted through the Services to train public models. We may use aggregated or de-identified usage metrics to improve reliability and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is risk-free, and we cannot assure absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it using reasonable methods appropriate to the data and storage system.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt-out of marketing communications
• Restriction: Request restriction of processing your information
• Object: Object to certain processing activities

To exercise these rights, please contact us at legal@thelionai.net

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: legal@thelionai.net
• Support: support@thelionai.net
• Website: contact page